The main function of this role will be to liaise with customers and staff to ensure the satisfactory completion of all warranty claims in a professional and effective manner. As a team player and a diligent worker you will contribute to the administration support of the Service Department.
You must have experience with the management of warranties within a dealership environment. If you have an automotive mechanical background or experience with the Auto IT system it would definitely be to your advantage.
Demonstrated customer service experience, sound PC skills, accurate attention to detail, and excellent interpersonal manner are a must.
Your responsibilities will include but are not limited to:
• managing the warranty claims process for the dealership through to completion
• liaison with customers, internal and external
• assisting Reception and Service Advisors during peak times by welcoming customers and clients, answering calls and taking service bookings
• maintenance of appropriate databases
• preparation of reports
The role reports to the Service Manager and a generous package is on offer for the right candidate.
AUTOrecruit is one of Australia’s largest and longest running automotive recruitment consultancies, servicing clients and candidates for over 20 years. With nearly 3,000 automotive, truck and tractor clients spread across Australia, New Zealand, Papua New Guinea, and the South Pacific, we have the widest range of employment opportunities available. With offices in Brisbane, Sydney and Melbourne we are ideally located to service clients and candidates looking for either regional or metropolitan employment vacancies or opportunities.
For further information contact Kelly Mclean on (07) 3160 2374 quoting job number AK5178. Resumes can be forwarded by email to firstname.lastname@example.org