Job Description:
Looking to combine lifestyle with major brands? Look no further! Be the envy of your colleagues and run this multi-franchise department during the week and kick back on the weekend!
This dealership is the largest multi-franchise dealer in the region and is part of a larger, privately owned organisation that is in a growth phase. With multiple dealerships around Australia, the Group is positioning itself to be an even larger player, in the geographical areas that it operates.
Situated in arguably one of the best locations you could choose to live in, you will have access to an endless list of activities that cater to all tastes. Shopping, fishing, 4wding, motorcycling, whatever you are in to, this location has it!
Due to the recent departure of the incumbent who relocated to another state, we are looking to speak with proven Service Managers who are experienced in running a multi-franchise workshop. The ideal candidate will be currently managing a medium-volume service department, be results focused and able to drive their team towards target achievement and excellent customer service levels. The Service Manager will be responsible for the planning, development and administration of one of the dealerships two service departments. You will have the ability to lead a strong service and administration team to ensure that the department is working to full capacity to achieve all key performance indicators. Your dedication to providing exceptional customer service that will drive the service department results, attention to detail and a never say die attitude to lead your team will provide the basis of the departments success. You will be required to monitor budgets, staff productivity, and warranty claims.
The following skills, abilities and experience will be found in the ideal candidate:
- Exceptional Customer Service
- A Focus on Providing a Positive Customer Experience
- Strong Communication Skills
- Ability to Lead, mentor, and coach the service team
- Exceptional Follow up and Organisational Skills
- Ability to Comply with Manufacturer Procedures
- Problem Solving Skills
- Attention to Detail
- Experience in Driving Business
- Experience in Meeting and Exceeding Targets
This is a great opportunity to develop your career within a major automotive group! An excellent remuneration package comprising a retainer and incentive scheme will be offered, and consideration will also be given towards assistance with relocation expenses.
For further information contact Chris Fowler on (07) 3160 2377 quoting reference number AC5368. Expressions of interest and resumes can be forwarded by email to jobs@autorecruit.com.au.
